Privacy Policy

Intro

This policy gives a description on how C4Studio (“us”, “we”, or “our”) collects, stores, and uses information about you applying to all of our games on mobile devices, PCs or on other platforms in order to provide you and develop our products.

All C4Studio activities regarding marketing and advertising and other services (“Services”) are governed by this Privacy Policy on all platforms that using or accessing a Service means you have agreed to the use of your information in compliance with this Privacy Policy.

If there’s any concern regarding providing your information to us or you disagree it being used as described in this Privacy Policy, please do not install or use the Services.

This Privacy Policy was last updated on 19.05.2018.

Information Collection

Your information is collected at the start of using our games and/or other Services,  Personal data include, but are not limited to: your name, country and region, address, email address, device information, and game play information. We use this data to provide you with better of our games and Services in purposes of optimization, preventing fraud, and for marketing and advertising. We may also collect information from advertising platforms and partners and other third parties such as information about purchases and interests.

In more detail, the collecting information consists how you play our games (such as which item and how much of them got used, levels attempted and purchases made) and any permitted information you grant when creating an account with us and connecting to your social network accounts.

We may collect and process the following types of information:

•  the playtime of yours using our app.
• if you have left the game on a specific level or if you have cleared it.
•  the score you earned in levels.
•  the items you use, purchase, and/or own.
•  information we collect via cookies and other similar technologies, as explained further below;
•  your interactions with us on our social media channels;
•  information as further set out in this Privacy Policy, including Social sharing features , Marketing and Advertising;
•  in any contact between you and us, we may keep a record in purposes to give best answer to provide you a better experience using our app.
• from our other group companies or other third party companies who have your consent or have other legal right to share granted information with us (advertising networks and publishing partners, platforms). This may include your interests, other games you played, demographic and general location information. We will use this information as described in this Privacy Policy.
•  purchase history on behalf of our payment service providers to keep a record on if a purchase has been successfully made. We do not collect credit card information.
•  the type of your device, IP address, your game ID when using the app, and the country or region that you’re playing in.
•  If you choose not to connect to your social network accounts when using our games, we collect anonymous information and still there will be a device level identifiers and other information described here.

We may ask for your approval to collect other information in some circumstances from you or your device. Or any other similar activities be done we will inform you what information we are to collect, the reason we collect it, and how we will be using that information.

For the other purposes we may share your information with third party publishers who develop and provide games and other Services to your on our behalf.

We also use the information collected for analysis reason on an anonymized or aggregated basis to develop the products, to analyze the performance of our games, to troubleshoot and to enhance the quality and optimize the games to guarantee the best experience to those who use our Services as a whole.

Optimizing Our Services to Provide

We analyze and optimize to provide you the best of our products using your information included with use and analysis of aggregated data to verify that our websites work properly on all devices.

Customer Services

Your information data delivered or provided directly to us in communications in terms of customer service and through its channels will be used. We may use such information to contact you and to manage your account and relationship with us to improve your experience in our Services. 

Analytics and Research

We collect information using analytics tools such as third party analytics tools to see how you play our games or use our Services. Those tools may contain cookies or other similar tracking technologies. We may use your data for research and analytics purposes to engage with you directly. We may also create reports, analysis or similar services for use by us for the purposes of research or business intelligence.

Social and Community

There are social and community channels we use to communicate with our players, we will receive your information only when you choose to interact with those channels, information be used in connection with those channels. We will more closely engage with you through those channels and may republish your posts to those channels.

 

Marketing

We may serve ads based on your information we collect about you within our Services or place ads on third party websites, apps and internet-connected devices. Information we may have about you such as: ad identifiers and other non-personal information collected from your device, how you interact with our game and Services the game play information, your age, country or region, and gender, and other information collected from third parties with legal right to share it with us are used to make sure that you only see marketing from us that might be of interest to you.

Marketing Partners

There are various third party marketing partners we use when we market our games in media. With the help of your information collected when you use their services, they make assumptions to ensure that most relevant advertising that you would prefer to see is presented. We’re not responsible for data use of our marketing partners though there’s always a legal basis required for them to use your data for marketing purposes and to provide you the details on how it’s being used. For more information we recommend for you to scan through our partners’ privacy policies on their websites(a full list can be found here).

 

Advertising

Our games are included with third party advertising for their products and services. We and our partners use your information to improve advertising and targeting to measure the relevant third party ads to show in our games. Information we may have about you such as: ad identifiers and other non-personal information collected from your device, how you interact with our game and Services the game play information, your age, country or region, and gender, and other information collected from third parties with legal right to share it with us are used to make sure that you only see ads from us that might be of interest to you.

Advertising Partners

Non-personal identifiers and other information collected from your device when you play our games or use our Services are shared with advertising partners in order to technically deliver the ads to your device. Such information may be combined with collected information of our advertising partners own to serve you with more relevant ads and to enhance the accuracy of their targeting. For more information we recommend for you to scan through our partners’ privacy policies on their websites(a full list can be found here).

Ad Identifiers

We use ad identifiers that are non-permanent, non-personal identifiers such as the Android and/or Apple’s ID for advertising associated with your device, and similar technologies such as tracking pixels within ads to provide interest-based advertising. These technologies enable us and our third party advertising partners to recognize you and your device, allow our Services to interact with a third party social network or platform and help our payment processors to work it out your payment instructions.

How to reset your preferences for advertising

You may reset your ad identifier being used for interest-based advertising by changing the settings of your device usually found under “privacy” or “ads”. You can also opt-out from your information being collected if you live in the USA, Europe or Canada by visiting http://www.aboutads.info/choices/ (for US users), http://www.youronlinechoices.com/ (for European users) or http://youradchoices.ca/choices (for Canadian users). The full use of our Services may not available if you choose to adjust your preferences.

In connection with our processing, we use following data processors such as server hosting providers, technical service providers for supporting internal operations, user login services and analytics service providers:

1. Meta (Formerly Facebook, Inc.) https://www.facebook.com/about/privacy/
2. Firebase (Google LLC) https://firebase.google.com/support/privacy
3. AdJust (Adjust GmbH.)  https://www.adjust.com/terms/privacy-policy/
4. AppsFlyer (AppsFlyer Ltd.)  https://www.appsflyer.com/legal/privacy-policy/

Double D use or may use the following advertising network companies:

1. AdMob (Google LLC) https://policies.google.com/privacy
2. IronSource http://www.ironsrc.com/wp-content/uploads/2019/03/ironSource-Privacy-Policy.pdf
3. Unity Technologies https://unity3d.com/legal/privacy-policy
4. Digital Turbine, Inc https://www.digitalturbine.com/privacy-policy/
5. AppBroda Tech (https://www.appbroda.com/privacy-policy/)
6. Meta (Formerly Facebook, Inc.) https://www.facebook.com/about/privacy/
7. Google LLC https://policies.google.com/privacy
8. Applovin Corporation https://www.applovin.com/privacy/
9. Fyber https://www.fyber.com/privacy-policy/

Privacy rights of Californian residents under CCPA

Right to receive information and access information.

You have the right to request us to disclose the following information we have collected:

(1) The categories of personal information we have collected about you.

(2) The categories of sources from which the personal information is collected.

(3) The business or commercial purpose for collecting or selling personal information.

(4) The categories of third parties with whom we share personal information.

(5) The specific pieces of personal information we have collected about you.

We shall provide this information only upon receipt of a verifiable consumer request.

There are the way to submit a request for providing an information: send the request via e-mail: hien.c4@gmail.com;  If we need additional information to verify your identity, we will contact you to request that information. If we deny your request, we will explain the reason in our response.

Upon receiving a verifiable consumer request from you to access personal information we shall promptly take steps to disclose and deliver, free of charge to you the personal information required by this section. The information may be delivered by mail or electronically, and if provided electronically, the information shall be in a portable and, to the extent technically feasible, in a readily useable format that allows you to transmit this information to another entity without hindrance. We may provide personal information to you at any time, but shall not be required to provide personal information to you more than twice in a 12-month period.

Right to deletion

You have the right to request us to delete any personal information about you which we have collected.

We may retain personal information necessary to: (a) protect our business, systems, and users from fraudulent activity, (b) to address technical issues that impair existing functionality, (c) necessary for us, or others, to exercise their free speech or other rights, (d) comply with law enforcement requests pursuant to lawful process, (e) for scientific or historical research, (f) for our own internal purposes reasonably related to your relationship with us, or to comply with legal obligations. Additionally, we need certain types of information so we can provide our services to you.

There are the way to submit a request for deletion send the request via e-mail: hien.c4studio@gmail.com. If we need additional information to verify your identity, we will contact you to request that information. If we deny your request, we will explain the reason in our response.

Right to opt-out

You have the right, at any time, to direct us not to “sell” the your personal information as defined by the CCPA. We use and share your information as described in this privacy policy (para 6 of this Policy) and do not believe this use and sharing is a sale as defined by the CCPA.

However, we have provided you with a system to record your preference that your data not be sold in the future. You may make this request in the way send the request via e-mail:  hien.c4studio@gmail.com

No discrimination based upon the exercise of the opt-out right

We shall not discriminate against a consumer because the consumer exercised any of the consumer’s rights under this title, including, but not limited to, by:

(1) Denying goods or services to the consumer.

(2) Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.

(3) Providing a different level or quality of goods or services to the consumer.

(4) Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services.

Nothing in this subdivision prohibits us from charging a consumer a different price or rate, or from providing a different level or quality of goods or services to the consumer, if that difference is reasonably related to the value provided to us by the consumer’s data.

Please note that deletion of your personal data will be followed by deletion of the related information, such as your in-game progress, including your level, purchased content licenses (including real money purchases) and any in-game content associated with the account. The restoration will be impossible. By requesting to delete your personal data, you acknowledge and accept this fact and approve the deletion of this related information.

Please note that the scope of this Policy is limited to information and data collected or received by 10k Riders through your use of the Services. 10k Riders is not responsible for the actions of third individuals with no relationship to 10k Riders or-party companies, the content of their sites, the use of information or data you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, or affiliation with, those individuals or companies.

You may also limit data collection by third parties by using your mobile device settings. Please note that electing to opt-out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests. Additionally, please not that if you use a different browser or erase cookies from your browser, or use a different mobile device, you may need to renew your opt-out choices.

Your Rights and Controls

Right of Access

If you wish to know which information we collect and hold about you please contact us so we can verify your identity to provide you with requested information. If the information hold personal information about someone else we may not allow to give all the information asked for.

Information Correctness

If there is any information we hold about you that you would like to correct, please let us know at hien.c4studio@gmail.com we will make corrections as soon as possible.

Data Deletion

If you wish to delete any information about you, please contact us knowing that in order to complete the process you must delete our games from your mobile devices. There may be some information we will be still holding for other purposes such as protecting legal rights or maintaining financial records and marketing suppression lists. Any anonymised form that holds of your information may be retained as well.

Account Deactivation

You can deactivate your account you created in our game by contacting us. Please note that we may ask you about other information such as your mobile device information and once it is completely deactivated your unspent virtual items may not be remained.

Data Portability

You have the right to request the data provided to us to be transferred to another data controller in some circumstances.

Restriction of Processing

You may request a restriction of the processing of your data in some circumstances.

Right to Object

You have the right to object to the processing of your personal data unless we indicates compelling legitimate grounds for the processing which ignores the interests, rights and freedoms of the data subject.

Direct Marketing Opt Out

Please follow the opt out link if you would like to receive direct marketing communications from us. If you choose to receive more than one type of marketing communications, you may need to opt out of all of them individually. A few days might take for our records to be effectively updated.

 

Social Sharing Features

Our Services may offer social sharing features and other integrated tools enabling share actions you take in the apps with other media. You must be over the minimum age limit prescribed by the legislation in the individual jurisdictions to use such social sharing features which may, depending on the settings you set with the entity, share information with your friends or the public.

Our Services has social features from the following providers, for more information about the processing driven by the third parties regarding social sharing features, please visit the privacy policies of the entities found here:

• Facebook: https://www.facebook.com/about/privacy/

• Game Center: https://www.apple.com/legal/privacy/en-ww/

• Google Play Games: https://www.google.com/policies/privacy/

 

Children

To use and play our Services you must be over a certain age depending on where you live. For the full list of age restrictions by country, please see below. We do not knowingly collect personal information from or direct or target interest based advertising to anyone under the ages set out below. We also do not knowingly allow such persons to use our Services, if in any way such personal data have been processed under the age set out below, please contact us so we can delete that information as quickly as possible.

Please see below listed with age you must be to play and use our games and Services depending on which country you are in while using our games and Services. Please do not play our games or use our Services if you are under the relevant age.

If you need more infomation please contact us via email: hien.c4studio@gmail.com

Thank you!